Cardless EMI for new Smartphone Purchase with worry free 9 months’ Grameenphone’s combo pack

The first-ever worry-free EMI smartphone bundle in Bangladesh

Key Highlights

• Smartphone + 9-month GP Combo Pack (all-in-one)
• No credit card required → Cardless EMI via PalmPay
• Down payment: Minimum 15%
• Installments: Flexible, 4 / 6 / 9 months
• Available brands: itel, Tecno, Infinix
• Availability: 4,500+ PalmPay retailers & selected GPCs
   

Exclusive Long-Term GP Bundles (PalmPay Only)

• One-time pack (no auto-renewal)
• For all GP Prepaid & Postpaid (except Skitto)
• Pack disbursed instantly, valid for 270 days
   

Customer Journey

1. Visit PalmPay retailer / GPC → Choose smartphone
2. Apply for EMI → Submit documents → Pay downpayment
3. Retailer installs PalmPay app (for EMI mgmt. & phone lock)
4. GP bundle auto-activates on customer s GP number
    

Important Rules

• Phone locked via PalmPay app until fully paid
• Missed EMI → Device locked + Outgoing calls restricted
• Unlock possible within 48 72 hours after repayment
• Only 1 loan per household at a time
   

Customer Support

Call 01335108832 / 01335108831
 

FAQs

1. What are the offers?

• 225GB + 4500 Min (270 Days) at BDT 3,996
• 360GB + 6300 Min (270 Days) at BDT 4,996

2. How to avail?

• Only via PalmPay app (one-time purchase).

3. How long will it continue?

• Until further notice.

4. Can unused data be carried forward?

• No, offer valid for 270 days only.

5. Who is eligible?

• All GP prepaid & postpaid (except Skitto), with device purchase from PalmPay channel. One GP number per device.

6. What happens after pack expiry?

• PayGo charge applies (max Tk 6.95/MB incl. VAT/SD/SC).

7. Is auto-renewal available?

• No.

8. How to check balance?

• Dial *121*1*4# or check MyGP app.
   

Loan Requirements

• Age: 19 54 years
• Residence must match store area
• One active loan per household

Steps to Apply:

1. BO / Salesperson assists with application
2. Submit documents & wait for approval
3. Pay downpayment → Receive phone instantly

EMI Payment:

• Through bKash, Nagad, or selected banks
   

Smartphone Locking Policy

• Day 1 past due: Device locked
• Day 3 past due: Outgoing calls + OTT apps restricted
• Day 20 past due: No incoming or outgoing calls

Unlock Process:

• Pay due installment → Unlock in 48 72 hours
   

Repayment via PalmPay App

1. Scan QR & download PalmPay App
2. Create account with GP number → Log in
3. Confirm monthly payment
4. Pay via bKash / Nagad / Bank
    

Additional T&Cs

• PalmPay partner Chetona may revise EMI terms
• Lost/damaged devices handled by PalmPay guidance
• GP not liable for lock/unlock issues due to non-payment
• CarlCare (iSmartU partner) handles after-sales & DOA/DAP cases